Ideally paintings don't require much care as its a vertical surface, hence dust doesn't settle quite easily. You can gently dry dust the painting once in a month. You can also gently use a slightly damp cloth and dab it gently over the surface to capture the dust particles. You can do this once in 6 months.
Please do not use soap water, detergent, disinfectants or any chemicals over the painting as it might dissolve the colors. Paper and cloth paintings are usually framed with a glass on top, hence the artwork will remain intact. You would just need to clean the glass. Always keep artworks away from direct sunlight and also from walls having water leakage problem, - as both can damage it.
- Unframed artworks are shipped in rolled format in a protective tube.
- Framed artworks are shipped in thermocol boxes, secured with multiple layers of bubble wraps.
- We ensure paintings are packed with utmost care to avoid any damage during transit and delivered to you in perfect condition.
- International shipping: Paintings shipped internationally are rolled and shipped in a tube. The painting is not stretched and is not ready to hang. It is meant to be framed by the customer at their local frame shop.
- If paintings are damaged during transit, please contact our customer care within 24 hours of receiving the package. We will provide you with a solution as soon as possible.
Please contact us for delivery schedule. Click on the "Chat icon" or "Ask Questions" button.
- You may return the painting upto 15 days post the delivery. Please note only the default size painting ordered without frame and delivered in India can be returned.
- The painting should be returned in the original packaging and in the same condition as received.
- In case the painting is received damaged, please reach out to our customer care within 24 hours of delivery.
- Returns are not accepted for painting ordered in custom size, with a frame or shipped outside India. Please reach out to our customer care if you have any queries.
